Accessibility Statement (Google Merchant Center Compliant)
DLO Bookstore is committed to providing an accessible and user‑friendly experience for all visitors. We want every customer to be able to browse, read, and purchase books on our website without barriers. Accessibility and transparency are core parts of how we operate our business.
Our Accessibility Commitment
We work to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines help ensure that our website is usable for people with disabilities, including those who rely on screen readers, keyboard navigation, or assistive technologies.
What We Are Doing to Support Accessibility
To improve accessibility and user experience, we actively maintain and review:
- Clear, readable text and consistent page structure
- Alt text for images and descriptive labels for interactive elements
- Keyboard‑friendly navigation and visible focus indicators
- ARIA roles and semantic HTML to support assistive technologies
- Mobile‑friendly layouts and responsive design
- Regular scans to identify and correct accessibility issues
These steps help ensure our website remains trustworthy, transparent, and easy to use — values required by Google Merchant Center policies.
Ongoing Monitoring and Improvements
Accessibility is an ongoing process. As we update our website, add new products, or introduce new features, we review them for accessibility and compliance. We welcome feedback from customers and community members to help us improve.
- If You Need Assistance
If you experience difficulty accessing any part of our website or completing a purchase, we are here to help. We respond promptly to accessibility‑related requests.
Contact Us: Email: support@dlobookstore.com Phone: (505) 280‑2092 Mailing Address: DLO Bookstore, P.O. Box 991 Estancia New Mexico 87016
Providing multiple contact methods helps ensure customers can reach us in the way that works best for them.
Feedback and Reporting Issues
If you encounter an accessibility barrier or have suggestions for improvement, please contact us. Your feedback helps us maintain a safe, transparent, and accessible shopping experience for all users.
DLO Bookstore is committed to ensuring that our website is accessible to all readers, writers, educators, and community members, including people with disabilities. We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever feasible.
Our ongoing efforts include:
- Using clear, readable typography and high-contrast color combinations
- Ensuring images include descriptive alt text
- Maintaining keyboard navigability
- Avoiding flashing or seizure-triggering content
- Testing pages regularly for accessibility issues
If you experience difficulty accessing any part of our website, please contact us at: Email: support@dlobookstore.com. We will respond promptly and work to resolve the issue.
DLO Bookstore believes in accessibility as a core part of community inclusion.
- Cookie Policy — DLO Bookstore
Cookie Policy DLO Bookstore uses cookies to improve your browsing experience, analyze website traffic, and support essential site functions such as secure checkout.
Types of cookies we use:
- Essential Cookies: Required for site functionality and secure transactions.
- Performance Cookies: Help us understand how visitors use our site.
- Functional Cookies: Remember your preferences (such as cart items).
- Analytics Cookies: Allow us to improve our store and user experience.
You may disable cookies through your browser settings, but some features may not function properly.
For questions, contact: support@dlobookstore.com
- Disclaimer — DLO Bookstore
General Disclaimer: The information provided on DLO Bookstore is for general informational and educational purposes. While we strive for accuracy, we make no guarantees regarding the completeness, reliability, or suitability of any content.
Product Information Descriptions, pricing, and availability may change without notice. We do not guarantee that product colors or details will appear exactly as displayed on your device.
External Links: Our website may contain links to third-party sites. We are not responsible for their content, policies, or practices.
Affiliate Disclosure: Some links may be affiliate links. If you purchase through them, we may earn a small commission at no additional cost to you.
- Mission & Values Statement — DLO Bookstore
Our Mission: DLO Bookstore exists to celebrate literature, support writers, and strengthen the connection between rural and urban communities through books, storytelling, and shared learning.
Our Values
- Community: Books bring people together.
- Accessibility: Everyone deserves access to literature and learning.
- Integrity: Transparent policies, honest communication, and fair pricing.
- Creativity: We champion poetry, fiction, and the voices that shape culture.
- Education: We support readers, writers, and educators with resources and events.
- Community Commitment Statement — DLO Bookstore
DLO Bookstore is rooted in New Mexico’s diverse literary and cultural landscape. We are committed to:
- Supporting local authors and small presses
- Hosting inclusive community events
- Bridging rural and urban literary communities
- Providing a welcoming space for readers of all backgrounds
- Encouraging youth engagement with books and storytelling
Our bookstore is more than a shop — it’s a community hub.
- Environmental / Sustainability Statement — DLO Bookstore
DLO Bookstore recognizes the importance of environmental stewardship. Our sustainability efforts include:
- Prioritizing recycled and responsibly sourced packaging
- Minimizing waste in shipping and fulfillment
- Supporting publishers with sustainable printing practices
- Offering digital receipts and communication
- Reducing energy use in our operations
We believe small actions contribute to a healthier planet.